Updates regarding hospital hours and/or closure for current Hurricane or Tropical Weather will be posted on this page!

Three Rivers Animal Hospital Hurricane Policy:

If a category 3, 4, or 5 hurricane is projected to make landfall in the New Orleans/Covington/Mandeville area, all client pet(s) must be evacuated at least 24 hours prior to landfall. This will require each pet owner or their designated emergency contact person to pick up their pet(s) from Three Rivers Animal Hospital at least 24 hours prior to expected landfall. Owners of pets which are not picked up will be charged a daily fee of $250 per pet to offset costs incurred by Three Rivers Animal Hospital to evacuate their pets and/or keep them safe.

For a category 1 or 2 hurricane we recommend all owners or designated emergency contact persons pick up their pet(s) at least 24 hours prior to expected landfall. Three Rivers Animal Hospital will make a decision on evacuating following the advice of local authorities. If a decision is made for evacuation we will contact our clients or their designated emergency contact to pick up their pet(s) within 24 hours of expected landfall. Owners of pets which are not picked up will be charged a daily fee of $250 per pet to offset costs incurred by Three Rivers Animal Hospital to evacuate their pets and/or keep them safe.

Animals that become sick/injured during boarding will be treated after making an attempt to contact the owner. The accrued fees are the owner’s responsibility.

If a building is damaged, any animals within the building will be relocated to a more secure building. If there are no available kennels, the owner will be contacted, prior to the pet being transported to a local secure shelter.

There are no overnight employees. There are employees, with keys, within a close distance to the facility; who can assess the damage, and check on the safety of the animals. If the roads become impassable we will have an employee report to the facility, as soon as physically possible.

During a natural disaster, business hours and boarding pick up times will be posted on the door of the clinic.

***DO NOT ATTEMPT TO ENTER THE PREMISES to retrieve your pet, without assistance from an employee. This is considered a criminal offense, and legal action may be taken***

Failure to claim your pet prior to evacuation releases Three River Animal Hospital of all liability pertaining to the transport and boarding of your pet during the evacuation.